Shipping

Shipping rates:

Sydney Metro: Free delivery for orders over $200 (exc. GST). 
If the total does not meet the minimum order requirement, you will be charged $19.95 + GST freight.

Rest of NSW: Free delivery for orders over $400 (exc. GST). 
If the total does not meet the minimum order requirement, you will be charged $39.95 + GST freight. 

Melbourne Metro: Free delivery for orders over $200 (exc. GST). 
If the total does not meet the minimum order requirement, you will be charged $19.95 + GST freight.

Rest of Victoria: Free delivery for orders over $400 (exc. GST). 
If the total does not meet the minimum order requirement, you will be charged $39.95 + GST freight.

ACT areas: Free delivery for orders over $400 (exc. GST). 
If the total does not meet the minimum order requirement, you will be charged $39.95 + GST freight.

Brisbane Metro: Free delivery for orders over $200 (exc. GST). 
If the total does not meet the minimum order requirement, you will be charged $19.95 + GST freight.

Rest of Queensland: Free delivery for orders over $400 (exc. GST). 
If the total does not meet the minimum order requirement, you will be charged $39.95 + GST freight.

We offer a flat rate of $150 (exc. GST) to deliver to all locations in South Australia, Tasmania and Western Australia.

We offer a flat rate of $200 to deliver to Northern Territory locations.

Order status & tracking:

We aim for your order to be received by you within 3-10 working days. For all WA, NT, and SA locations, please allow at least an extra 5-10 business days for delivery. 

Your parcel will be delivered during normal business hours. If there is nobody at the delivery location at the time of delivery order, it will be left at your front door.
Should your parcel contain a damaged or faulty item, we will provide instructions on how to return goods in an appropriate manner through our Customer Service Team.

Out of stock items:

From time-to-time, we may be unable to fulfil an item/s that you have ordered due to unforseen circumstances. If this is the case with your order, we will contact you, advising you of the expected time of arrival for your product ordered. You will have the option to either place the item/s on backorder and wait for the product to arrive into our warehouse, choose another product, or receive a refund.

Please note:

Please ensure you enter the correct delivery address as parcels which are returned to us as undeliverable will incur a re-dispatch fee. Freight charges paid for the original dispatch are not refundable.